Event Planning Manager

Hyatt
Colorado Springs, CO
Category Hospitality
Job Description
Cheyenne Mountain Resort is seeking an Event Planning Manager to plan and coordinate group-related activities, ensuring client satisfaction and exceeding expectations.

Requirements

  • Establish and maintain a positive, professional relationship with clients
  • Attain service scores related to client satisfaction score
  • Respond to client exit interviews and meeting planner evaluations
  • Ensure all functions are checked prior to client's arrival
  • Communicate with clients via telephone contact, written correspondence, and in person
  • Conducting Pre- and Post Con
  • Maintain client files
  • Communicate effectively with Operational Departments
  • Preside/attend weekly-designated meetings
  • Exemplify a positive attitude and lead by example

Benefits

  • Medical/Dental/Vision Insurance
  • Health Savings Plan and Flexible Savings Plan with Medical Coverage
  • Colleague Discounted Room Rates
  • 12 Complimentary Room Nights (based on availability)
  • Paid Time Off
  • 2 Floating Holidays
  • 8 Paid Holidays
  • Growth Opportunities
  • Referral Bonus
  • Recognition & Rewards
  • Basic Life Insurance
  • Sick Days
  • Friends & Family Room Rates
  • 401(k) (Match: 1-3% = dollar/dollar, 4-5% = $.50/dollar after 1 year)
  • Employee Stock Purchase Plan (5% discount)
  • Complimentary Parking
  • Complimentary Meal During Each Shift
  • Employee Assistance Program (EAP)
  • Hyatt Property Restaurant/Coffee Shop Discount
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