Event Planning Manager (On-Site)

Hyatt
Austin, TX
Category Hospitality
Job Description
The Event Planning Manager role is responsible for servicing Sales bookings, acting as a liaison between clients and hotel staff, and ensuring the smooth execution of events. The role requires a minimum of 1-3 years of hotel event sales/event planning experience and involves administering Sales agreements, detailing event needs, and managing room blocks and billing instructions.

Requirements

  • A true desire to satisfy the needs of others in a fast-paced environment
  • Refined verbal and written communication skills
  • Promptly answer telephones and enthusiastically greet our guests
  • Produce quotes and written confirmation to all clients and staff
  • Share personal passions and knowledge of services and amenities
  • Meet with clients to work out the details of their functions
  • Collaborate with team members to communicate with staff and management
  • Utilize the freedom to go beyond to take initiative to resolve guest complaints
  • Work with vendors as needed and adhere to internal event budgets
  • Work within hotel booking guidelines, client outreach, policy standards, procedures, operational guidelines & service manual
  • Review & coordinate with Banquet Chef’s on creative menus & new product ideas

Benefits

  • Health and welfare plans
  • 401(k) plan
  • College Saving Plan
  • Employee Stock Purchase Plan
  • Paid holidays
  • Vacation and sick leave
  • Paid Family Bonding Time
  • Adoption Assistance
  • Discounted and complimentary rooms at Hyatt locations
  • Free colleague meals during shifts
  • Wellbeing & educational assistance
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