Role OverviewThe Event Services (Banquet) Supervisor oversees banquet operations to ensure the highest service standards and deliver memorable guest experiences. They supervise teams during events and high-volume periods, making real-time adjustments to guarantee smooth and efficient execution.
What You Will Do
The Event Services (Banquet) Supervisor will lead event setup, service, and breakdown, oversee service flow, and ensure all events are executed according to Event Services (Banquet) Event Orders.
Why It Might Be a Fit
The successful candidate will have customer service experience, refined verbal and written communication skills, and a true desire to satisfy the needs of others in a fast-paced environment.
Requirements
- Customer service experience and front desk experience preferred
- Good typing skills
- Ability to lift a moderate amount of weight
- Refined verbal and written communication skills
- A true desire to satisfy the needs of others in a fast-paced environment
- Strong commitment to continuous learning and professional growth
- Excellent organizational skills with high attention to detail and discipline
- Flexibility to work rotating shifts, including weekends and holidays
- Exceptional guest service skills with clear and confident communication
Benefits
- Competitive Salary: $18.00/hour
- Health Benefits: Medical, dental, and vision insurance starting after just 30 days
- Perks & Discounts: Free and discounted room nights, Friends & family rates at Hyatt properties, Discounts on food and beverage, Exclusive savings on tech, wellness apps, and more
- Work-Life Balance: Paid time off, including new child leave
- Retirement Support: 401(k) matching (up to 4%) and employee stock purchase plan
- Growth Opportunities: Tuition reimbursement and robust training programs
- Everyday Conveniences: Meal credit for employees
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