Event Services Supervisor - Audio Visual, Event Technology

Pinnacle Live
Boston, MA
Category Customer Service
Job Description
Role Overview

The Event Services Supervisor is responsible for the supervision of floor operations, including set-up, removal and operations of technology equipment in a hotel environment with a focus on delivering unmatched customer service and providing an overall positive experience for our guest/client.

What You Will Do

Supervise non-union, union and contract labor, ensure all set up and strikes are completed according to Pinnacle Live’s standards, greet guest/client before the event and provide clear instructions on how to operate equipment.

Why It Might Be a Fit

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, with strong technical aptitude, planning ability, excellent organizations skills, strong inter-personal skills, and strong customer focus.

Requirements

  • Two (2) to three (3) year’s prior experience in the audio visual and/or hospitality industry
  • Two (2) years’ advanced audio and visual experience in a theatrical or live event environment
  • Computer proficiency

Benefits

  • Generous time off with PTO, holidays and sick/personal days
  • 401k with a contribution match
  • Insurances; health, vision, dental and more
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