Role OverviewThe Event Staff Supervisor oversees event staff operations during conventions, trade shows, sporting events, and special events at the Georgia World Congress Center (GWCC). The role ensures all staff provide excellent customer service, maintain safety standards, and support a professional and welcoming environment for all guests and clients.
What You Will Do
Supervise event staff, conduct roll calls, briefings, and post-event debriefs, ensure proper staffing levels, monitor staff performance, enforce company policies, and provide direction to guests and vendors.
Why It Might Be a Fit
The ideal candidate will have strong leadership, communication, and organizational skills, with the ability to manage teams in high-volume, fast-paced environments. Prior experience working at GWCC or similar large venues is a plus.
Requirements
- High school diploma or GED
- Minimum 1–2 years of supervisory experience in event staffing, security, or customer service
- Strong leadership, communication, and organizational skills
- Ability to manage teams in high-volume, fast-paced environments
- Reliability, punctuality, and professionalism in appearance and conduct
- Ability to work flexible hours, including nights, weekends, and holidays
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