Role OverviewThe Events Administrative Assistant provides administrative support to a team of Event Planning and Event Sales Managers, including answering phones, speaking with clients, and maintaining systems. The ideal candidate has a friendly demeanor, can multitask, and complete projects in a timely manner. This person should demonstrate exceptional customer service and problem-solving skills aligned with a luxury resort experience and level of clientele.
What You Will Do
Responsibilities include answering phones, speaking with clients, maintaining systems, creation of leads, presentations, proposals, and contracts, hotel tour announcements, detailing programs, diagram creation, and coordinating client needs for managers and other related tasks.
Why It Might Be a Fit
The ideal candidate is a highly motivated individual who is eager and ready to accept additional responsibilities when needed, with a friendly demeanor, multitasking skills, and exceptional customer service and problem-solving skills.
Requirements
- Refined verbal and written communication skills
- Proficient knowledge of computer applications or ability to learn new computer programs
- Strong organizational, customer service, and interpersonal skills
- Luxury hospitality knowledge and/or administrative support experience is preferred
- Ability to work independently and confidently
- Ability to establish professional relationships within the hotel and manage confidential information
Benefits
- Complimentary Employee Meal and Parking
- Complimentary hotel nights and discounts at Hyatt properties around the world
- Medical, Dental, and Vision Insurance
- Life Insurance
- Flexible Spending Account
- Paid holidays, vacation, and sick leave
- 401K with Matching
- Employee Stock Purchase Plan
- Educational Reimbursement
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