Events | On-Call Meeting Concierge

Hyatt
Seattle, WA
Category Customer Service
Job Description
Role Overview

Join us for an incredible opportunity to begin a career with our Events Team as our On-Call Meeting Concierge. The Meeting Concierge will support our multi-property cluster comprised of Hyatt at Olive 8, Grand Hyatt Seattle, and Hyatt Regency Seattle.

What You Will Do

The Meeting Concierge is the liaison between the Event Sales and/or Event Planning Manager and the on-site meeting contact. This position is highly visible and the central point for handling and addressing special needs or requests.

Why It Might Be a Fit

The Meeting Concierge must be resourceful, professional, and able to effectively communicate with all departments of the Hotels in order to resolve concerns, adapt to changes, satisfy the needs of our clients, and ensure an experience that exceeds our guests expectations.

Requirements

  • Hospitality, Event, and/or Banquets/Setup experience preferred
  • Must be available to work a varying schedule, including evenings, weekends, and holidays
  • Commitment to work (2) weekend shifts per month required
  • Desire to create exceptional experiences for meeting planners and their guests
  • Detail Oriented
  • Able to work in a fast-paced environment
  • Strong and professional communication skills

Benefits

  • Medical insurance for you and your dependents for less than $125 per month, after 30 days of employment
  • Dental & Vision Insurance
  • 401(k) & Retirement Savings Plan (RSP)
  • Basic Life Insurance
  • Short Term Disability Insurance
  • New Child Leave & Adoption Assistance
  • Paid Time Off
  • 10 days (80 hours) vacation earned upon completing 1-4 years of service
  • 15 days (120 hours) vacation earned upon completing 5-9 years of service
  • 20 days (160 hours) vacation earned upon completing 10+ years of service
  • (2) Floating Holidays per year
  • (6) Paid Holidays per year
  • Compassionate Leave
  • Jury Duty Leave
  • Seattle Paid Sick & Safe Time
  • Extended Illness Days – unused sick and safe time in excess of 72 hours converted to Extended Illness Days at the end of each calendar year
  • Employee Assistance Program
  • Free Uniforms and Cleaning of your Uniform
  • Discounted parking
  • Discounted Rooms at any participating Hyatt location starting on your first day of employment
  • Free colleague meals during shift
  • Hyatt Colleague discount program
  • Tuition Reimbursement
  • ORCA Pass subsidy
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