Events Service Manager

Hyatt
Austin, TX
Category Customer Service
Job Description
Role Overview

The Event Service Manager is responsible for executing the vision of the Director of Food & Beverage, in collaboration with the Sales and Marketing team. This role is crucial in setting the event team up for excellence, leading their daily execution and operations, ensuring consistency in both the tangible product and the intangible guest experience.

What You Will Do

The Event Service Manager will create, review, and constantly improve organizational effectiveness of event operations, work cohesively with the leadership team, and perpetuate a positive teaching environment.

Why It Might Be a Fit

The ideal candidate will have strong communication skills, the ability to resolve conflict, and a thorough understanding of Bunkhouse policies. They will be able to develop and maintain the company's culture, values, and reputation in the public eye.

Requirements

  • High School diploma or general education degree (GED). College Degree preferred
  • 3–5 years of experience in food and beverage management and events (banquets)
  • Strong communication skills (verbal and written) in English are required
  • Proficiency in using moderately complex computer systems is necessary- Evention, Toast, UKG-Dimension is a plus

Benefits

  • Medical, Dental, Vision
  • 401K with company match
  • Free room nights
  • Discounted and Friends & Family Room Rates with Hyatt Hotels
  • Generous Paid Time Off
  • Work-life benefits including wellbeing initiatives such as a complimentary Headspace
  • Discounts at various retailers –Apple, AT&T, Verizon, Headspace and many more!
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