Executive Concierge

Planned Companies
College Park, MD
Category Customer Service
Job Description
Role Overview

We're searching for an experienced individual who can provide high-quality service to all our clients and understands the worth of exceptional customer service. The successful candidate will have a confident personality, enjoy networking with clients, and be equipped with excellent communication skills (written and verbal).

What You Will Do

Primary job responsibilities include making reservations, managing concierge staff, handling inquiries, and providing information on the surrounding area stores and services.

Why It Might Be a Fit

The ideal candidate will have a minimum of 4+ years of client-facing experience, basic computer literacy skills, and excellent knowledge of local attractions and establishments.

Requirements

  • Minimum of 4+ year’s client-facing experience
  • Basic computer literacy skills and talent for technology
  • Advanced written and verbal communication skills
  • Excellent knowledge of local attractions and establishments
  • Polite, friendly, and self-assured attitude
  • Skills in multitasking and good time management

Benefits

  • Medical, dental, vision, and other ancillary benefits
  • 401K with employer match
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