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Executive Housekeeper|Benefits Include: Medical, Dental, and Vision, Paid Vacation, and MANY MORE!
Hyatt
Miami, FL
Category
Hospitality
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Job Description
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Executive Housekeeper is responsible for all duties of the housekeeping operation and cleanliness levels in all areas of the property.
Requirements
Responsible for short and long term planning and the management of the hotel’s housekeeping operations
Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans
Solid understanding of housekeeping and laundry supplies and pars
Teach employees importance of, and how to greet guests and courteously solve guest requests
Assure all safety and security policies and procedures are followed
Work closely with all other Departments
Inspect some rooms daily
Experience purchasing linens and housekeeping supplies
Current on latest housekeeping and laundry technology
Work closely with vendors to assure proper pricing, delivery, and maintenance
Experience teaching, supervising, and mentoring multilingual and multicultural staff
Ensure OSHA and ADA policies are adhered to
Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. helpful
Insures proper staffing levels for customer service goals
Coach and counsel employees to reflect Hyatt service standards and procedures
Demonstrated ability to effectively interact with people of cultural, disability, and ethnic backgrounds.
4 years or more of progressive hotel Rooms Management experience (typically with Hyatt).
With opening hotels, previous hotel pre-opening experience preferred
Service oriented style with professional presentations skills
Hotel/Hospitality degree an asset
Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
Clear concise written and verbal communication skills in English
Must be proficient in Microsoft Word and Excel
Must have excellent organizational, interpersonal and administrative skills
Benefits
Medical, Dental, and Vision
Paid Vacation
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