Executive Meeting Manager

Independently manages assigned guestroom, catering, and banquet business from initial qualification through event completion and post-event follow-up, exercising discretion and independent judgment to negotiate commercial terms, resolve client and financial matters, and serve as the primary liaison among clients, Sales, Revenue Management, Food and Beverage, and hotel operations.

What You Will Do

Evaluate and qualify prospective business, negotiate guestroom rates, catering packages, concessions, event arrangements, and contractual terms, develop customized proposals, contracts, banquet event orders, group resumes, and client communications, serve as the primary decision-making contact for assigned clients, and exercise independent judgment in evaluating client requests and last-minute changes.

Why It Might Be a Fit

This role requires strong written, verbal, presentation, consultation, and negotiation skills, ability to assess the revenue, profitability, contractual, and operational impact of potential business and client requests, and ability to lead cross-functional meetings, influence operational decisions, establish accountability, and coordinate stakeholders without requiring direct supervisory authority.

Requirements

• Bachelor's degree from an accredited university or equivalent in related field
• A minimum two (2) years of experience in hotel catering, convention services, or event/meeting sales required
• Ability to understand and follow both oral and written directions, communicate effectively with others in English, and interact successfully with internal and external customers
• Demonstrated ability to evaluate alternatives and make sound independent decisions involving rates, concessions, client solutions, and matters affecting revenue and customer relationships
• Ability to assess the revenue, profitability, contractual, and operational impact of potential business and client requests
• Ability to independently establish priorities and manage multiple complex groups, events, deadlines, and client relationships simultaneously
• Strong written, verbal, presentation, consultation, and negotiation skills appropriate for corporate clients, meeting planners, and hotel leadership
• Ability to anticipate challenges, evaluate possible courses of action, and implement solutions that balance client expectations with hotel profitability and operational requirements
• Working knowledge of hotel property-management, sales, catering, and customer-relationship systems, including Delphi, Opera, or comparable platforms
• Proficient in time management; the ability to effectively organize and manage multiple priorities
• Emotional intelligence and interpersonal skills, with the ability to build strong working relationships with team members at all levels
• Analytical and problem-solving skills
• Ability to work scheduled shifts, follow all timekeeping policies, and comply with federal, state, and local labor regulations, including those related to meal and rest breaks
• Performs well with frequent interruptions and/or distractions
• Understands how to develop and implement business strategies
• Able to communicate appropriately and effectively with all levels of management and external stakeholders
• Business acumen, including but not limited to financial management, budgeting, cost control, and revenue optimization
• Ability to effectively listen, understand, and resolve challenges and concerns from management, team members, and/or customers (internal/external)
• Able to identify and seize revenue-generating opportunities while effectively managing costs and resources
• Knowledge of key industry trends, best practices, regulations, and the current industry landscape
• Proven ability to drive revenue growth, optimize costs, and achieve financial targets
• Proficient in negotiations
• Proficient in public speaking
• Basic math skills
• Proficient in Google Docs/Microsoft Word
• Proficient in Google Sheets/Microsoft Excel
• Proficient in Google Slides/Microsoft PowerPoint
• Proficient in Gmail/Microsoft Outlook
• Proficient in Cvent, Meeting Broker, The Knot, Knowland, TravelClick and Marriott/Hilton Sales Tools Resources
• Ability to adjust effectively to evolving work environments and shifting customer (internal/external) requirements
• Able to maintain a positive and professional working environment
• Able to work effectively in a culturally diverse environment and support diversity and inclusion within the organization

Benefits

• Dental insurance
• Vision insurance
• Health insurance
• 401(k) or other retirement plan
• Paid time off
• Paid holidays
• Travel opportunities