Executive, Ops Planning and Processes

Public Service Division
Springfield, MA
Job Description
Role Overview

We are seeking a motivated and analytical individual to support operational excellence initiatives across our organisation.

What You Will Do

Assist in developing operational plans, frameworks, and schedules, conduct research and gather data on operational capacity and resource utilisation, maintain performance dashboards and tracking systems, prepare regular reports on operational metrics for management review.

Why It Might Be a Fit

Candidates from diverse academic backgrounds who have developed relevant skills through internships, projects, or coursework in operations, analytics, or process improvement can also be strong fits.

Requirements

  • Proficiency in Microsoft Office, particularly Excel and PowerPoint
  • Ability to create charts, graphs, and basic data analysis
  • Willingness to learn process mapping
  • Good problem-solving abilities and attention to detail
  • Ability to analyse information and identify issues
  • Logical and organised approach to work
  • Good written and verbal communication skills
  • Ability to prepare clear reports and presentations
  • Comfortable working with people from different teams
  • Self-motivated and eager to learn
  • Adaptable and open to feedback
  • Good team player
  • Strong organisational skills and ability to manage multiple tasks
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