Experience Operations Lead (Guests & Artists)

VAWAA
New York, NY
Remote
Job Description
We are hiring one amazing human to lead Experience Operations at VAWAA, a global platform for human creativity in an AI world. The role involves improving the experience layer of VAWAA, monitoring key metrics, partnering with the guest experience manager, and solving time-sensitive issues across time zones, cultures, and contexts.

Requirements

  • 2-4 years of digital customer experience
  • Experience growing operations for an early customer base
  • Strong writing, editorial, visual, and experience-design skills
  • Minimum 2 years experience working full-time in remote, computer-based roles requiring responsiveness and self-direction

Benefits

  • Health insurance
  • 1 Free and discounted VAWAA experiences
  • Compensation during the 4-month full-time contract phase: $3,500–$5,000 per month, depending on capability and location
  • Upon conversion to full-time: $65,000–$85,000 salary, depending on performance and location
  • 0.25%–0.5% equity or profit sharing options
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