Experienced Alarm Installation Technician

The Installer III position installs complete security systems with minimal supervision and explains installation to customers. This role performs system alterations and additions and service systems as required. The role requires 2-3 years of alarm installation experience and product experience with Autocall, DMP, Openeye, and PDK. The Installer III leads a team of installers to complete larger projects and provides on-the-job training to new team members.

What You Will Do

Install and assist with complex hard-wired burglar alarm, fire alarm, CCTV, access control, and intercom systems. Coordinate installation projects with customers and contractors. Lead team of installers to complete larger projects. Provide on-the-job training to new team members and provide 24-hour on-call support as part of a rotating schedule.

Why It Might Be a Fit

The role requires strong work ethic and detailed-oriented skills. The ability to program, install, troubleshoot, and explain complex residential and commercial security systems is essential. The Installer III must have excellent written and oral communication, customer service, and documentation skills. The role also requires a valid driver's license and a clean driving record.

Requirements

• 2-3 years of alarm installation experience required. 4+ years preferred.
• Product experience with Autocall, DMP, Openeye, and PDK preferred.
• Network based systems experience preferred.
• Demonstrate ability to program, install, troubleshoot, and explain complex residential and commercial security systems.
• Knowledge of construction, electronic theory, and electrical wiring required.
• Excellent written and oral communication, customer service, and documentation skills.
• Strong work ethic and detailed-oriented.
• Basic computer and smart device competence required.
• High school diploma or equivalent required.
• Valid driver's license and a clean driving record required.

Benefits

• Medical, dental, vision, life insurance, and 401(k) with company match.
• Vacation, Sick Time, Holidays, Bay Alarm Days.
• Employee Referral Bonus Program.
• Flexible Spending Account.
• Employee Assistance Program (EAP).
• Education Reimbursement.
• Family Scholarship Programs.
• Employee Resource Groups.
• Community Service Programs.