Express Service Advisor

Kendall Dealership Holdings LLC
Eugene, OR
Category Customer Service
Job Description
Role Overview

We are looking for an Express Service Advisor to join our team in a fast-paced environment serving clients throughout the community.

What You Will Do

Duties will include interfacing with customers, technicians, and salespersons to identify and sell vehicle repairs and maintenance, verifying work was properly performed and diagnosed, researching vehicle history to make educated recommendations, inputting and maintaining customer information, complete work tasks in an efficient and organized manner, using telephone, email, and chat systems to communicate with customers throughout the day, and scheduling service appointments.

Why It Might Be a Fit

Ideal candidates are confident, driven people who are excited to grow and succeed with one of the most successful automotive dealerships in the Pacific Northwest.

Requirements

  • Experience in service writing is required
  • Dealership experience is preferred
  • Proven strong customer service skills
  • Ability to multi-task
  • General knowledge of automobiles and their maintenance
  • Valid driver’s license
  • Good driving record

Benefits

  • Competitive pay plan with an annual wage of $40,000-$65,000
  • Substantial bonus program
  • Shop Manager on-site for assistance
  • Fair dispatching and teamwork environment
  • Large loyal customer base
  • Experienced and loyal service technicians
  • Clean/Safe shop with the equipment you need to get the job done
  • Career path development opportunities
  • Competitive paid time off
  • Discounts on parts, service and vehicle purchases for you and your immediate family
  • Medical, Dental and Vision insurance
  • Paid Life insurance
  • 401(k) plan w/ Fidelity
  • Accident and Illness supplemental plans
  • Flexible spending plan
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