Role OverviewThe Eye Care Professional is responsible for interacting with customers on a daily basis to uncover needs for the patient’s lifestyle and recommend specialized products. They will assist patients in frame selection, take measurements, fit, and adjust glasses, troubleshoot patient’s vision complaints, and teach customers how to properly wear and care for their eyeglasses and contact lenses.
What You Will Do
Obtain patient’s prescription, gather patient’s information, schedule and confirm appointments, recommend frames and lenses, adjust and fit frames, prepare and submit orders, assist with inventory, and perform administrative duties.
Why It Might Be a Fit
This role requires excellent interpersonal and communication skills, problem-solving skills, and the ability to manage multiple patients. The ideal candidate will be customer service oriented, proficient in computer skills, and able to perform necessary math skills.
Requirements
- Customer service experience preferred
- Optical experience not required but helpful
- Excellent interpersonal and communication skills
- Problem solving skills required
- Managing multiple patients
- Assisting patient in selections of proper eyewear
- Teaching patients
- Computer proficient
- Able to perform necessary math skills
Benefits
- Medical, dental, and vision insurance
- Matching 401(k) plan
- Paid Time Off
- Paid holidays
- Employee discount
- Certification reimbursement
- Career growth opportunities
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