Role OverviewThe Eye Care Professional will interact with customers daily to uncover needs for their lifestyle and recommend specialized products. They will also assist patients in frame selection, take measurements, fit and adjust glasses, and troubleshoot patient vision complaints.
What You Will Do
Responsibilities include obtaining patient prescriptions, gathering patient information, scheduling appointments, recommending frames and lenses, adjusting and fitting frames, preparing orders, and assisting with inventory and administrative tasks.
Why It Might Be a Fit
The ideal candidate will have customer service experience, excellent interpersonal and communication skills, problem-solving skills, and the ability to manage multiple patients. They should also be able to perform necessary math skills and be computer proficient.
Requirements
- Customer service experience preferred
- Optical experience not required but helpful
- Customer service oriented
- Excellent interpersonal and communication skills
- Problem solving skills required
- Managing multiple patients
- Assisting patient in selections of proper eyewear
- Teaching patients
- Computer proficient
- Able to perform necessary math skills
Benefits
- Medical, dental, and vision insurance
- Matching 401(k) plan
- Paid Time Off
- Paid holidays
- Employee discount
- Certification reimbursement
- Career growth opportunities
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