Role OverviewAs a Facilities Engineer, you will support a stable, secure, documented, scalable and responsive systems environment, while ensuring reliable high performance operation of all infrastructure and other technical services.
What You Will Do
Provide technical assistance for the company’s infrastructure and hosting operations, support IT Infrastructure & Operations, Network/Server and Storage, and establish working relationships with third party providers.
Why It Might Be a Fit
You will be responsible for meeting SLA’s for IT services, ensuring the functional operation and adherence to SLA’s for these services, and supporting a heterogeneous environment that includes multiple hardware vendors, MS Windows, and Linux.
Requirements
- 2+ years of experience working in and supporting IT technical environments and solutions
- Experience with supporting data centers
- Proven success in supporting solutions in an Internet, network, Communications, Financial, Enterprise, Cloud or Data Center environment to clients
- Vendor management skills
- Strong analytical skills
- Accountable – establishes and meets aggressive expectations
- Collaborative
- Detail Oriented
- Excellent written, listening and communications skills
- Industry certifications i.e. MCSE, networking, ITIL/ITSM knowledge/certifications
- An analytical, creative, and innovative approach to problem solving
- Strong sense and application of team work in an open, collaborative environment
- Must be able to travel when needed
- Ability to operate independently and with minimal management guidance
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