Family Care Coordinator (Call Center Representative)

OneLegacy
Any Location, CA
Category Healthcare
Job Description
Join OneLegacy in transforming lives every day as a Family Care Coordinator (Call Center Representative). Primary responsibilities include obtaining telephonic donor authorizations, providing donation options, and completing medical/social history questionnaires. This is a full-time, night shift position in Azusa, CA.

Requirements

  • High School Diploma required
  • Bachelors or Associates degree from an accredited four-year college or university
  • Certification in the medical field such as Medical Assistant (MA), Certified Nurse Assistant (CNA), Emergency Medical Technician (EMT), and/or Medical Billing required
  • 6 plus months of experience in telemarketing, help desk/troubleshooting, phone counseling, customer services call center experience, or experience in a eye/tissue/organ OPO
  • Minimum typing speed of 40 wpm preferred

Benefits

  • Medical/Dental/Vision Plans – Employer pays 90% of premium cost for employee
  • 19 days of PTO
  • 2 Floating Holidays
  • 10 Holidays
  • Life Insurance
  • Supplemental Life Insurance
  • Wellness Plans
  • Employee Assistance Program
  • Pet Insurance
  • Gym Onsite
  • Mileage Reimbursement to applicable positions
  • Tuition Reimbursement
  • Employee Referral Program
  • 403b Retirement Plan with an annual discretionary 8% Employer contribution
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