Family Resource Coordinator

HALOS
Charleston, SC
Category Healthcare
Job Description
Role Overview

The Family Resource Coordinator is the initial point of contact for kinship families seeking specialized services through HALOS. This position conducts assessments, schedules intakes, and coordinates resources for caregivers and families to support stability, safety, and well-being.

What You Will Do

The FRC will answer incoming calls, direct non-programmatic calls, screen requests for assistance, provide information and referral services, and conduct intake, assessment, and resource coordination for eligible families.

Why It Might Be a Fit

The ideal candidate will have excellent communication, organization, problem-solving, time management, and follow-up skills, as well as a compassionate and non-judgmental approach in communication with adults and children of all backgrounds and experiences.

Requirements

  • High school diploma or equivalent
  • Excellent communication, organization, problem solving, time management, and follow-up skills
  • A compassionate and non-judgmental approach in communication with adults and children of all backgrounds and experiences
  • Able to successfully work in a remote-first environment with HALOS supplying any required equipment or supplies for home-based work

Benefits

  • Employer-sponsored medical
  • Dental insurance
  • Vision insurance
  • Retirement benefits
  • Generous paid time off
  • Holiday schedule
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