Family Service Advisor

Service Corporation International
Any Location, FL
Category Customer Service
Job Description
Role Overview

Serves client families by making at need cemetery arrangements, and selling pre-need arrangements. Provides personalized service and generates revenue for the cemetery.

What You Will Do

Prospect for new clients, build relationships with families, and sell pre-need arrangements. Respond to client inquiries, prepare for appointments, and follow through on customer problems.

Why It Might Be a Fit

Must be able to build trust-based relationships, work independently, and have strong customer service skills. Ability to work evenings and weekends, drive frequently, and obtain an insurance license is required.

Requirements

  • High school diploma or equivalent
  • 1-2 years of college or equivalent education and experience
  • 1-2 years of customer service or sales industry experience
  • Current state/province issued driver's license with an acceptable driving record
  • Insurance license if required by state/province law

Benefits

  • Target Compensation Range: $50,000 to $100,000 annually
  • Estimated total target compensation: $50,000 to $100,000 in the first year, $100,000 to $150,000 or more in subsequent years
  • No less than $15.00 per hour for all hours worked
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