Family Service Counselor (Sales)

The Family Service Counselor (Sales) will establish a professional relationship with client families to ensure all needs are met at the time of need or on a pre-need basis. The role involves building relationships, ensuring excellent service, and developing potential referrals while attending services and visitations for client families.

What You Will Do

The Family Service Counselor (Sales) will perform duties in a professional and caring manner, provide tours and guides families to the cemetery lot location, build relationships, ensure excellent service, and develop potential referrals. The role also involves ensuring compliance within state and industry regulations, maintaining strict adherence to pricing structures, and reporting progress to the Sales Manager.

Why It Might Be a Fit

The ideal candidate will have a strong work ethic, commitment to core values, and a willingness to participate in growing market share through community involvement. The candidate should also be able to read, write, and speak English fluently, with bilingualism being a plus.

Requirements

• Four-year degree or equivalent combination of education, training, and experience
• Proven track record of success in outside sales production
• Valid state-issued driver's license in good standing and acceptable driving record
• Ability to read, write, and speak English fluently
• Bilingualism is a plus
• Proficient in Microsoft Office Suite (Outlook, Word, Excel, Access, and PowerPoint)
• Tactful and professional when dealing with complaints or dissatisfaction with services or merchandise
• Maintains a positive attitude and working environment through organization and communication
• Ability to simultaneously handle multiple projects, prioritize tasks, and exercise good judgment

Benefits

• Financial assistant programs
• Robust Health and Welfare Plans
• Savings account options
• Rich 401k and Roth Retirement Plan options
• Employee Discounts on services, merchandise, and property
• Vacation, Personal Days, and Sick Days
• Company Match