Family Services Specialist II (Bilingual English/Spanish)

The Family Services Specialist II supports low-income families in and around San Francisco by evaluating and maintaining their eligibility to receive financial assistance to pay for childcare. The FSS II is a trusted resource for families navigating intricate program requirements and seeking information or referrals to other supportive services and community resources.

What You Will Do

Maintain ongoing and accurate up-to-date client records, counsel families around the importance and benefits of quality childcare, provide customized information on and referrals to other community resources and support services, and attend parent appeal hearings.

Why It Might Be a Fit

The ideal candidate is passionate about early childhood development, social justice, family empowerment, and diversity, with proficiency in using Microsoft Office Suite products and the ability to work with a diverse group of individuals and community-based organizations.

Requirements

• Some knowledge of San Francisco community resources and Child Development Programs
• Using your English/Spanish fluency to inform clients of our procedures and programs
• Familiarity with procedures and programs administered by California Department of Education programs
• The willingness to work with a diverse group of individuals and community-based organizations
• Passionate about early childhood development, social justice, family empowerment, and diversity
• Proficiency with using Microsoft Office Suite products

Benefits

• Generous Medical coverage for staff
• Dental, Vision, Chiropractic & Acupuncture, Life, LTD and AD&D coverage
• Voluntary benefits that include Supplement Life, Accident, Critical Illness, and Pet Insurance
• 401(k) retirement plan with a generous employer match
• Pre-tax Flexible Spending Accounts, Health Savings Account and Commuter Benefit programs
• Generous paid time off package, including 14 paid holidays + a floating holiday for your Birthday
• Ongoing training and professional development for all staff
• Tuition Reimbursement