Fan Experience Representative (Part-Time)

Requirements

• Ability to remain calm and professional in high pressure situations
• Respond appropriately to emergency protocols, including guest evacuations or shelter-in-place directives
• Provide direct guest services
• Be knowledgeable about our venues, events, and SS&E to deliver the best fan experience
• Monitor assigned areas for safety, cleanliness, and compliance with venue policies
• Able to maintain professionalism with high profile clients and talent
• Follow all event procedures for guest entry, seating, and access control
• Maintain situational awareness and report safety, security, or medical concerns to appropriate personnel
• Able to communicate professionally and clear to guest and staff
• Participate in pre-event briefings for all pertinent event information
• Support ADA guest requests and needs and other accessibility related service requests with urgency and empathy
• Other duties as assigned

Benefits

• Flexible scheduling
• Opportunity to work with high-profile clients and talent
• Opportunity to work in a fast-paced environment