F&B Barista & Breakfast Server

Concord Hospitality
Charlotte, NC
Category Customer Service
Job Description
Role Overview

We are hiring a full-time AM food and beverage attendant to serve others with a passion for customer service. The role is key to the overall experience the guest will have.

What You Will Do

Maintains a calm demeanor, makes decisions, solves problems, and engages with guests to ensure 100% guest satisfaction.

Why It Might Be a Fit

The role is perfect for those who enjoy engaging with others, have a winning personality, and a high sense of responsibility.

Requirements

  • Maintains a calm demeanor during periods of high volume or unusual events
  • Make decisions and solve problems in the interest of 100% guest satisfaction
  • Carefully monitors the operation of the F&B outlet and assists the manager in identifying and solving present and potential guest problems
  • Maintains a clean and organized workspace
  • Maintains regular and punctual attendance
  • Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication

Benefits

  • Competitive wages
  • Comprehensive benefit package
  • Medical/dental/vision plans
  • Life insurance
  • ST/LT disability options
  • 401K options
  • Tuition assistance
  • Discounted room rates at Concord managed hotels
  • Training & development
  • Career advancement opportunities
]]>