Field Claims Representative

Cincinnati Financial
Greensboro, NC
Category Insurance
Job Description
Role Overview

The Field Claims Representative will investigate and evaluate multi-line insurance claims through personal contact to ensure accurate settlements. The role requires building productive relationships, collaborating within a diverse team, and developing skills to contribute and grow. The representative will work in a paperless environment, using claims-handling software, company car, and mobile applications to adjust loss.

What You Will Do

The main day-to-day responsibilities include completing thorough claim investigations, interviewing insureds, claimants, and witnesses, consulting police and hospital records, evaluating claim facts and policy coverage, inspecting property and auto damages, and preparing reports of findings and securing settlements with insureds and claimants.

Why It Might Be a Fit

To be a fit for this role, you should be available and communicative during regular business hours, have a desire to learn about the insurance industry, and provide a great customer experience. You should also have excellent verbal and written communication skills, strong interpersonal skills, and excellent problem-solving, negotiation, organizational, and prioritization skills.

Requirements

  • Bachelor's degree
  • AINS, AIC, or CPCU designations preferred
  • Valid driver's license
  • Ability to work unsupervised
  • Excellent verbal and written communication skills
  • Strong interpersonal skills
  • Excellent problem-solving, negotiation, organizational, and prioritization skills
  • Preparedness to follow-up with others in a timely manner

Benefits

  • Company car
  • Company stock options
  • Paid time off (PTO)
  • 401K with 6% company match
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