Role OverviewThe Field Claims Representative will investigate and evaluate multi-line insurance claims through personal contact to ensure accurate settlements. The role involves interviewing insureds, claimants, and witnesses, consulting police and hospital records, and evaluating claim facts and policy coverage. The representative will also provide superior and professional customer service.
What You Will Do
The Field Claims Representative will complete thorough claim investigations, prepare reports of findings, and secure settlements with insureds and claimants. They will also use claims-handling software, company car, and mobile applications to adjust loss in a paperless environment.
Why It Might Be a Fit
To be successful in this role, you should be available and communicative during regular business hours, have a desire to learn about the insurance industry, and possess excellent verbal and written communication skills. You should also be able to work unsupervised and have strong interpersonal skills.
Requirements
- Bachelor's degree
- Valid driver's license
- AINS, AIC, or CPCU designations preferred
- Ability to work unsupervised
- Excellent verbal and written communication skills
- Strong interpersonal skills
- Excellent problem-solving, negotiation, organizational, and prioritization skills
- Ability to follow-up with others in a timely manner
Benefits
- Company car
- Company stock options
- Paid time off (PTO)
- 401K with 6% company match
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