Role OverviewThe Field Office Deskside Technician oversees IT Services at Field Offices within Mission and Site Support Services under the Service Delivery Line of Business. The role involves directing teams to deliver comprehensive end-user support, proactive environment assessments, and responsive break/fix services to ensure mission continuity.
What You Will Do
The Field Office Deskside Technician will be responsible for directing teams to deliver comprehensive end-user support through MACD (Move, Add, Change, Delete) actions, proactive environment assessments, and responsive break/fix services to ensure mission continuity.
Why It Might Be a Fit
The ideal candidate will have proficiency in troubleshooting end-user devices, ability to provide on-site IT support as needed, familiarity with IT asset management, strong communication and customer service skills, and a minimum of 4 years of relevant work experience.
Requirements
- Proficiency in troubleshooting end-user devices
- Ability to provide on-site IT support as needed
- Familiarity with IT asset management
- Strong communication and customer service skills
Benefits
- Convenience/Concierge
- Development
- Financial
- Recognition
- Wellness
]]>