Role OverviewAs a Field Operations Specialist, you'll be the boots-on-the-ground presence at one or more of our parking lots or garages, patrolling the property, verifying payment, and making sure every customer has a smooth experience.
What You Will Do
Patrol the assigned lot(s) or garage(s) on foot to check on parked vehicles, use AirGarage's Space Force app to scan license plates and verify active payment, issue citations to vehicles that haven't paid, and help customers understand how to pay.
Why It Might Be a Fit
We're looking for someone passionate, with grit and determination, who is excited to face the challenges of a rapidly growing startup. You'll manage your own workflow and take ownership of ensuring your assigned lot(s) and garages meet our standards.
Requirements
- Previous experience in customer service, security, or parking operations is a plus, but not required
- Ability to be on your feet for several hours at a time, outdoors, in a working parking lot or garage environment
- Strong time-management skills and the ability to work independently, without direct on-site supervision
- A positive, professional attitude when engaging with customers and property stakeholders
- 18+ years of age and authorized to work in the USA
Benefits
- Comprehensive health coverage: Access to medical, dental, and vision insurance plans for all full-time team members (30+ hours/week)
- Retirement benefits: Eligibility to enroll and save for long-term financial security through a company 401(k) plan
- Mileage reimbursement: Reimbursed at the current IRS standard rate for authorized travel between working locations
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