Role OverviewThe Field QA Manager provides hands-on, field-based leadership for food safety and quality assurance across GBC Food Services' prepared food programs. This role serves as the primary quality resource for the field organization, partnering directly with National Training Specialists, Regional Managers, and Franchisees to build food safety competency, drive program compliance, and cultivate a culture of quality excellence throughout the franchise network.
What You Will Do
Develop, implement, and maintain comprehensive food safety and quality assurance programs for all prepared food business programs aligned with regulatory and customer requirements. Serve as HACCP Coordinator for prepared food programs and lead preventive controls initiatives across the franchise system.
Why It Might Be a Fit
The ideal candidate will have in-depth knowledge of USDA, FDA, FSIS, and local health regulations as applied to prepared food and franchise operations. They will be skilled at influencing without direct authority, able to drive accountability and behavior change across Franchisees, Regional Managers, and Training Specialists.
Requirements
- Bachelor's degree in Food Science, Biology, Chemistry, Hospitality Management, or a related field (required)
- Minimum of 3–6 years of experience in quality assurance or food safety roles, with at least 2 years in a senior or managerial capacity with increasing levels of responsibility
- HACCP Certification (Processors, RTE, Retail), Seafood (Required)
- ServSafe Food Protection Manager Certification (Required)
Benefits
- Competitive salary
- Opportunity for equity
- Comprehensive benefits package
- Paid time off
- Health insurance
- Retirement plan
- Learning budget
- Parental leave
- Wellness programs
- Visa/relocation assistance
- Remote flexibility
- Bonus/commission
- Paid holidays
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