Field Service Engineer - U.S.

The Field Service Engineer ensures optimal operational performance of hardware related to 3D printers installed at customer locations. This is a field-based position requiring travel to customer sites throughout the U.S.

What You Will Do

Perform equipment repairs for customers, comprehend and analyze unique customer configurations, and execute preventive maintenance tasks.

Why It Might Be a Fit

The ideal candidate will have 3+ years related experience, a high school diploma, and proficiency in troubleshooting, configuration, installation, and repair of electronic systems and computers.

Requirements

• High school diploma required
• AA degree from a technical school or related; Military training preferred
• 3+ years related experience preferred
• Proficient in troubleshooting, configuration, installation, and repair of electronic systems and computers
• Knowledge of electro/mechanical device repair with attention to detail
• Requires skills in organization, problem solving, and customer relations
• Requires exceptional interpersonal and communication skills in the business environment
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to work effectively and efficiently under tight deadlines with multiple interruptions
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Valid driver's license and clean driving record
• Ability to do the following on a frequent basis: climb, balance, stoop, kneel, crouch, reach, sit, and talk
• Moderate physical activity required by handling objects up to 50 pounds occasionally and/or up to 20 pounds frequently

Benefits

• Competitive Compensation Package: $30.00-$36.00/hr
• Paid Leave (US ONLY): Enjoy time away from work with Company paid holidays and a flexible working schedule through our paid time off (PTO) policy
• 401(k): Prepare for a secure retirement with our 401k plan, which includes an employer matching contribution
• Comprehensive Health & Wellness Plans: We offer a comprehensive benefit package that includes medical, dental, and vision coverage, company-paid short-term and long-term disability insurance, as well as company-paid basic life insurance