Role OverviewAs a Field Service Engineer 2 at Intuitive, you will be an integral part of our dedicated team, responsible for the installation, support, troubleshooting, repair, and maintenance of all our products within your management designated area of responsibility.
What You Will Do
Provide technical support to end-users and other Intuitive employees, conduct training sessions, perform scheduled maintenance activities, troubleshoot and repair Intuitive products, and coordinate system and hardware delivery and installation.
Why It Might Be a Fit
This role demands expertise in electro-mechanical systems, acquired through specialized training, as well as exceptional customer service and communication skills. You will have the opportunity to work closely with our valued customers, providing technical expertise, resolving issues, and delivering outstanding support.
Requirements
- Demonstrated ability to work effectively as part of a team
- Demonstrated ability to identify, analyze, and resolve technical issues efficiently
- Strong time management skills with the ability to prioritize tasks, meet deadlines, and handle multiple assignments simultaneously
- Ability to Travel up to 70%
- Ability to work a flex shift, second shift, or other type of shift as required
- Ability to lift 75 lbs. and move wheeled objects up to 1,200 lbs.
- Clean driving record
- Ability to obtain and maintain Vendor Credentialing approval for access to operating rooms
Benefits
- Market-competitive compensation packages
- Inclusive of base pay, incentives, benefits, and equity
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