Field Service Engineer 3

Mattson Technology
Austin, TX
Category Engineering
Job Description
Role Overview

Field Service Engineer 3 will perform installation, calibration, repairing, and maintenance of equipment at customer sites, troubleshoot electrical/electronic systems, and develop strong customer relationships.

What You Will Do

Key responsibilities include performing equipment upgrades, managing customer expectations, and reporting and tracking activities. The role also involves interfacing with customers on technical matters and exercising latitude in determining technical objectives.

Why It Might Be a Fit

The ideal candidate will have five years of experience in a field service engineer role, an associate's degree in electronics or equivalent experience, and the ability to travel up to 90% of the time.

Requirements

  • Five years experience in a field service engineer role dealing directly with customers preferably in semiconductor industry
  • Associates degree in electronics or equivalent experience in the electronics field
  • Domestic or international travel required up to 90% and may have a short notice of 24 hours
  • Ensures all safety requirement are satisfied and current as per local and corporate requirements
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