Field Service Engineer, Additive Manufacturing

Firestorm
San Diego, CA
Category Engineering
Job Description
Firestorm Labs is seeking a skilled and driven Field Service Engineer (FSE) to join our growing team, supporting the installation, maintenance, and troubleshooting of HP 3D printers and adjacent additive manufacturing equipment.

Requirements

  • Bachelor’s degree in Engineering, Computer Science, Mechatronics, or related field
  • Minimum 5 years operating, maintaining, or repairing complex machinery in lab or manufacturing environments
  • Minimum 3 years of hands-on experience in field service, technical support, or machine repair roles
  • U.S. Citizenship required due to ITAR regulations & the ability to obtain and maintain a Department of Defense (DoD) security clearance
  • Strong troubleshooting skills in mechanical, electrical, or pneumatic systems
  • Proficiency with diagnostic tools (e.g., multimeters, oscilloscopes, calibration devices)
  • Excellent collaboration skills with the ability to work effectively across engineering and field operations teams
  • Proficient technical writing skills for documenting systems, procedures, and troubleshooting guides
  • Strong organizational skills and ability to work independently in dynamic environments
  • Proficiency with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)

Benefits

  • Comprehensive medical, dental, and visions plans
  • 401(k) Retirement Savings Plan
  • Equity grants for new hires
  • Unlimited PTO
  • Extremely generous company holiday calendar
  • Generous Parental Leave
  • Lifestyle Spending Account
  • FSA
  • DCFSA
  • HSA
  • Hospital Indemnity insurance
  • Critical Illness insurance
  • Accident insurance
  • Basic Life/AD&D, short-term and long-term disability insurance
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