Field Service Engineer- Charlotte, NC

Shape Technologies Group
Charlotte, NC
Category Engineering
Job Description
Field Service Engineer provides expert-level technical support for Flow International Corporation's water-cutting and surface preparation systems, ensuring optimal system performance at customer sites.

Requirements

  • Deliver on-site and remote technical support for the operation, diagnosis, and repair of Flow systems.
  • Assist customers in troubleshooting, part identification, and resolution of technical issues via phone, email, or site visits.
  • Accurately complete all required administrative documentation and service reports in a timely manner.

Benefits

  • Medical, dental, vision, and life insurance
  • 401(k) plan with company matching contributions
  • Paid time off (PTO) and disability insurance
  • Tuition reimbursement for approved educational programs
  • Ongoing career development and training opportunities
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