Field Service Engineer I

Requirements

• Provide daily repair, maintenance, installation, and performance verification support for assigned products.
• Support analytical instrumentation, primarily including GC, GCMS, LC, and LCMS systems.
• Handle field service calls with limited supervision across the assigned regional territory.
• Travel by company vehicle for local service calls and by air as needed for regional support.
• Conduct in-house bench repairs as needed, including support for demo equipment and instruments returned from customers.
• Offer technical support by phone to customers and field personnel regarding repairs, maintenance, troubleshooting, and installations.
• Maintain strong customer communication while completing service work in a timely and professional manner.

Benefits

• Competitive Compensation
• Retirement Benefits
• Professional Growth
• Health Benefits
• Work-Life Balance
• Education
• Insurance Perks
• Work Flexibility