Field Service Engineer (Memphis, TN)

Boston Dynamics
Memphis, TN
Category Customer Service
Job Description
Field Service Engineer needed to support world-class service and support efforts, working with advanced Stretch Robotics in the field to deliver customer-driven solutions. Must be technical, empathetic, and independent with a high threshold for travel.

Requirements

  • Prior experience in a role delivering high quality, highly reliable, and highly responsive field service
  • Support experience with highly specialized and complex platform technology
  • Customer management and communication skills with demonstrated experience in a customer support environment
  • Track record of achieving successful support outcomes tracking metrics such as issue resolution time, response time, and customer satisfaction
  • Prior experience performing repairs/maintenance on mechanical equipment
  • Experience using power tools and specialized equipment

Benefits

  • Medical
  • Dental
  • Vision
  • 401(k)
  • Paid Time Off
  • Annual Bonus
]]>