Role OverviewDue to continued growth within the USA service team, we have a vacancy for a field service engineer to support our customer base. After completing a training program, you will be involved & responsible for the following activities with regards to our equipment at customers premises.
What You Will Do
Installation and training, Calibration and maintenance, Service repair, After sales service support / remote troubleshooting and diagnostic support, Quoting services to customers
Why It Might Be a Fit
High energy level with ability to take initiative, Teamwork oriented with collaborative style, pragmatic, multitasking, flexible, Ability to articulate clearly and timely with customers to provide world class service, Drive and collaboration experience to identity process improvement areas
Requirements
- Degree in electronic, or multi-disciplinary engineering; or have previous field service experience
- 3+ years’ experience (involving electronics & computer/software)
- Must hold valid US Passport or Green Card
- Must have experience traveling for work
- Permanent residents and U.S. Citizens only (company under I.T.A.R regulations). Not able to consider OPT students/graduates
- Proven experience in high demand customer service
- Demonstrated ability and willingness to use AI tools to improve productivity, decision-making, work quality, and to reduce costs
Benefits
- Salary = Fixed Salary + bonus
- Standard Ametek benefits plan
- Company car
- Smartphone
- Laptop
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