Role OverviewWe are seeking a Field Service Technician to develop the knowledge and expertise needed to move into a Service Engineer position. The role involves traveling throughout the U.S. to mentor and job shadow, and upon completion of the training program, providing service support in respective service districts.
What You Will Do
Install, maintain, and repair Sysmex instruments and systems, perform pre-installation site surveys, installations, scheduled maintenance, and approved modifications, and document all service-related activities in a timely and professional manner.
Why It Might Be a Fit
The ideal candidate will have a strong ability to explain complex technical information, excellent communication and teamwork skills, and the ability to maintain a high energy level and positive attitude.
Requirements
- Associates degree or 0-3 years required experience in Biomedical Engineering, Electronics, Clinical Laboratory Science
- Completion of Sysmex-certified instrument training
- Valid driver's license or ability to obtain one within 90 days
- Willingness to relocate to any of our service districts throughout the U.S.
- General computer knowledge in a Windows environment
- Basic knowledge of LIS systems and interfacing principles desirable
- Ability to explain complex technical information in simple terms
- Outstanding listening skills, patience, and understanding
- Demonstrated presentation and influence skills
- Team orientation and facilitation skills
- Ability to maintain a high energy level and positive attitude
- Excellent command of English, both verbal and written; second language desirable (Spanish, French, or Portuguese)
- Satisfaction of credentialing requirements of Sysmex's customers, including hospitals and other healthcare facilities
Benefits
- Hourly pay range $20.19 to $31.73
- Overtime pay
- Choice of health care plan (medical, vision, and dental insurance)
- Annual incentive bonus
- Paid time off
- Parental leave
- Bereavement leave
- 401(K) for all eligible employees
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