Field Service Technician II

Toshiba America Business Solutions
Charlotte, NC
Category Operations
Job Description
As the Field Service Technician, you will provide on-site technical support and maintenance for office equipment throughout the territory, making a positive impact on the business and our customers. The position will enable you to directly impact our customers by ensuring that their office equipment is functioning properly to drive their organizations forward.

Requirements

  • Provide printer and copier maintenance, service, and repairs to customers
  • Deliver product training efficiently and effectively
  • Diagnose equipment issues and carry out installations and upgrades
  • Make modifications, remove old units, and retrofit existing hardware
  • Complete field calls according to priority while practicing effective time management
  • Continuously enhance your technical skills for field assignments
  • Rebuild components at the shop

Benefits

  • Group health coverage (medical, dental, & vision)
  • Employee Assistance Programs
  • Pre-tax spending accounts
  • 401(k) plan
  • Pet Insurance
  • Company provided life insurance
  • Employee discounts
  • Generous paid holiday schedule paid vacation & sick/personal business/volunteer days
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