Field Service Technician II

As a Field Service Technician II with BearCom, you will be responsible for the installation and support of wireless communications systems. Our Technicians are the heart of every service location, and we rely on their expertise in the delivery of the best service and solutions for our customers.

What You Will Do

Create Mid-Level Programming Codeplugs (12+ Channels, Trunking, Multiple Zones), Install and Service Wireless Communications Equipment, Recommend Appropriate Equipment and Hardware That Meets Customer Requirements.

Why It Might Be a Fit

The ideal candidate will provide exceptional customer service and possess the technical ability to create imaginative solutions that meet and exceed the most challenging customer needs.

Requirements

• 5+ years of Service Technician experience in diagnosing, repairing, programming, and installing Motorola, Kenwood, ICOM, Vertex equipment in the 2-way radio wireless and/or communication field.
• Extensive knowledge and understanding of 2-way radio theory, RF propagation characteristics at various frequency bands and communications systems.
• Ability to interpret schematics, blueprints, and diagrams.
• Knowledge of battery backup systems, base stations, repeaters, multicouplers, and duplexers, TCP/IP principles and NIC programming.
• Proficiency in operating various test equipment including but not limited to, spectrum analyzers, system analyzers, watt meters, TDRs, FDRs, and multi-meters.
• Proficiency in designing, troubleshooting, and installing Distributed Antenna Systems (DAS) and Bidirectional Amplifier (BDA) systems.
• Proficiency in MS Office Suite, such as Microsoft Word and Excel.
• CET Certification a plus.
• Journeyman level must be attained within 6 months of employment.
• Associate degree in Electronics Technology or equivalent.
• R56 Certified Installer.
• Motorola Astro 4x-7x training providing support for various system operations.
• Certification in various Astro 25 products (Quantar, GTR8000, MCC5500/7500, etc..)
• Certification in various MotoTRBO products and systems (Connect+, Capacity+, Linked Capacity+, IP Site Connect, Capacity Max etc.).
• Knowledge of audio, RF, digital, and microprocessor electronic circuits found in communications equipment at the component level.
• Security Clearance preferred.
• Must have a valid driver’s license.

Benefits

• Highly Competitive Compensation
• Medical, Dental, and Vision Insurance
• Company-Paid Life, Short/Long-Term Disability Insurance
• Paid Holidays
• Generous Paid Time Off
• Matching 401k Plan
• Use of Company Vehicle
• Employee Referral Bonus
• Tuition Reimbursement