Role OverviewWe're seeking a dedicated individual to provide technical support to customers, diagnose mechanical and software failures, and maintain working knowledge of multiple product groups. This is a customer-facing role that requires compliance with customer policies and protocols. The successful candidate will have a basic understanding of internet environments, the ability to travel, and the capability to work in a 24/7 environment.
What You Will Do
Diagnose basic mechanical, software, network, and system failures, service and repair designated equipment to Canon standards, maintain working knowledge of multiple product groups, and meet and exceed customer demands.
Why It Might Be a Fit
We're looking for a dedicated individual with a basic understanding of internet environments, the ability to travel, and the capability to work in a 24/7 environment. The successful candidate will have a strong work ethic, creativity, and a cooperative spirit.
Requirements
- HS Diploma, GED, or equivalent experience required
- 1 to 2 years of related experience
- Basic understanding of internet environments
- Ability to travel (valid driver's license and acceptable driving record necessary)
- Capability to work in a 24/7 environment
- Ability to lift 50 pounds and be active more than 50 percent of the time
Benefits
- Employee referral bonus
- Employee discounts
- Dress for Your Day attire program
- Volunteer opportunities
- Swag (Canon welcome kit and official merch)
- Medical, dental, vision
- 401(k) Savings Plan
- Discretionary profit sharing
- Discretionary success sharing
- Educational assistance
- Recognition programs
- Vacation
- Paid holidays
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