Field Service Technician

HCL Technologies
Any Location, IA
Job Description
Role Overview

The Field Service Technician will play a crucial role in ensuring the smooth operation and maintenance of our customer's equipment. You will be responsible for installing, repairing, and servicing our products at customer sites across Delhi.

What You Will Do

Perform routine maintenance and inspections on equipment, diagnose and troubleshoot equipment malfunctions, repair and replace defective components, install new equipment and systems, provide technical support and training to customers, and maintain accurate and detailed service records.

Why It Might Be a Fit

The role requires strong technical and mechanical aptitude, excellent problem-solving and troubleshooting skills, ability to work independently and as part of a team, excellent customer service skills, and a valid driver's license.

Requirements

  • Minimum 2-3 years of experience as a Field Service Technician or in a related field
  • Strong technical and mechanical aptitude
  • Excellent problem-solving and troubleshooting skills
  • Ability to work independently and as part of a team
  • Excellent customer service skills
  • Valid driver's license
  • Ability to lift and carry heavy equipment

Benefits

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Supportive and collaborative work environment
  • Medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance
  • Employee assistance program
  • 401(k) retirement plan
  • 10 days of paid time off per year
  • 10 paid holidays per year
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