Field Service Technician

IPG
Suffolk, VA
Job Description
Role Overview

As a Field Service Technician, you will perform on-site maintenance, troubleshooting, and repairs of IPG/Better Packages equipment at customer locations. You ensure equipment uptime, support customer production needs, and deliver a high level of technical service directly in the field.

What You Will Do

Perform on-site installation, repair, and preventive maintenance on customer-owned IPG/Better Packages equipment. Diagnose mechanical, electrical, and minor automation-related issues using testing tools and technical documentation.

Why It Might Be a Fit

We are looking for a talented individual with hands-on mechanical and electrical aptitude, strong customer communication, and the ability to work independently while representing IPG at customer sites.

Requirements

  • High School diploma or equivalent required; Associate degree in a technical field (mechanical, electrical, electronics, automation, etc.) preferred
  • Working knowledge of electrical and electromechanical systems
  • Basic mechanical skills with the ability to disassemble, repair, and reassemble components safely
  • Experience in packaging automation systems is preferred
  • Ability to read and interpret technical diagrams, wiring schematics, manuals, and assembly drawings
  • Ability to lift up to 60 lbs., carry tools or parts up to 20 lbs., and maneuver equipment using carts weighing up to 60 lbs.

Benefits

  • Competitive pay
  • Extensive benefits that support you and your family
  • Exciting career development opportunities
  • Ongoing training and support
  • Flexible work schedule
  • Opportunity to work with a stable, secure environment
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