FIELD SERVICE TECHNICIAN

The FIELD SERVICE TECHNICIAN will work at customer sites in a shop environment, troubleshooting electro-mechanical problems, installations, and performing unscheduled repairs and scheduled maintenance on forklift/equipment.

What You Will Do

Troubleshoot Electro-mechanical problems, install, perform repairs and scheduled maintenance on equipment based on customer demand and need.

Why It Might Be a Fit

The ideal candidate will have a professional demeanor, promote goodwill between the company and customers by providing a superior level of customer service, and have the ability to communicate effectively with customers, management and co-workers.

Requirements

• Effectively analyze problem situations pertaining to breakdowns of customer equipment and recommend action necessary to correct situation to customer.
• Exhibit a professional demeanor; promote goodwill between the company and customers by providing a superior level of customer service.
• Perform necessary repairs and/or modifications to correct or change analyzed situation in a productive manner.
• Perform scheduled maintenance on equipment for contracted customers according to the Werres Corporation Scheduled Maintenance policy and procedures.
• Prepare necessary documentation relating to each service call in a neat and accurate manner.
• Follow safety rules and ensure that hazardous waste is disposed of properly.
• Maintain parts and supplies inventory in service van.
• Maintain service van to ensure that it is clean, organized and hazard free inside and out.
• Assure regular maintenance is performed on service van and that required repairs are performed and properly documented.
• Responsible for having a valid driver’s license and maintaining a clean motor vehicle record in accordance with company policy.
• Responsible for providing personal tools required for performing the job effectively and safely.
• Responsible for keeping work area clean and free of clutter and keeping tools clean and in good repair.
• Responsible for following customer’s safety and housekeeping guidelines when performing repairs at customer site.
• Perform other duties as assigned.

Benefits

• Mechanic dispatched from home and compensated for hours worked.
• Competitive voluntary benefits available including medical, dental, vision, long term disability, 401(k) retirement plan with company match, paid holidays, PTO, company work vehicle.
• Employee term life insurance and company-paid short term disability insurance.