Role OverviewThe Field Service Technician will perform new equipment installations, preventive maintenance, troubleshooting, and emergency repair of BLM equipment at the customer site, while maintaining a positive client relationship.
What You Will Do
Installations of new equipment, performs preventive maintenance, troubleshooting, emergency repairs, and service of equipment for customers at the customer site.
Why It Might Be a Fit
The ideal candidate will have excellent customer service skills, be able to work overtime as required, and be able to travel up to 100% as assigned by management.
Requirements
- Supports the sales staff in servicing BLM equipment
- Installations of new equipment at customer sites
- Performs preventive maintenance, troubleshooting, emergency repairs, and service of equipment for customers at the customer site
- Maintains excellent customer service and customer satisfaction
- Demonstrate applicable BLM GROUP software capabilities to the customer
- Prepares time sheets, service reports and installation forms, timely and accurately
- Accurately tracks expenses and completes expense reports in a timely manner
- Maintain a safe work environment and operate within OSHA/MIOSHA guidelines
- Communicate with other departments as necessary
- Ability to work overtime as required by workload and customer necessity
- Ability to travel up to 100% as assigned by management
Benefits
- Medical
- Dental
- Vision
- 401k with company match
- Life/disability
- Other benefits
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