Field Support Representative I, II, III

Canon Business Process Services
Chicago, IL
Category Customer Service
Job Description
Role Overview

The Field Support Representative will provide temporary in-house support services, replacing and/or supplementing Office Service Reps who are out of the office. The role involves visiting client sites within the region to perform various duties, including mail, packages, and administrative tasks. Heavy travel is required, and the candidate must have a reliable means of transportation or a clean driving record.

What You Will Do

The Field Support Representative will be responsible for receiving, sorting, and delivering mail and packages, preparing outgoing mail and packages, and performing other administrative tasks as assigned. The role requires heavy travel, and the candidate must be able to work overtime and meet deadlines.

Why It Might Be a Fit

The ideal candidate will have excellent customer service skills, a professional attitude, and the ability to work under general direction. The role requires a high school diploma or equivalent, 1-3 years of experience in a mailroom or professional office environment, and basic computer skills.

Requirements

  • High school diploma or equivalent
  • 1-3 years' experience working in a mailroom or professional office environment
  • Basic computer skills
  • Ability to perform routine and some complex functions of various equipment and systems
  • Excellent customer service skills
  • Professional attitude and appearance

Benefits

  • Competitive pay
  • Benefits
  • Comprehensive training and development programs
  • Employee discounts on entertainment, products, and services nationwide
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