Role OverviewThe Field Support Technician role balances in-office responsibilities with field visits to ensure seamless technology experiences across the organization and assists with broader IT operations.
What You Will Do
Provide deskside and onsite technical support for end users, install and configure hardware and software, and troubleshoot issues.
Why It Might Be a Fit
If you thrive on solving real-world problems, working directly with people, and making a tangible impact on daily operations, this role may be a good fit.
Requirements
- Associate's or bachelor's degree in IT or a related field
- 1–3+ years of IT support, field support, or desktop support experience
- Strong troubleshooting skills across hardware, software, and networking
- Experience with Windows OS, PC hardware, and Microsoft Office
- Basic networking knowledge (IP addressing, switches, connectivity)
- Ability to work independently and manage multiple tasks
- Strong customer service and communication skills
- Experience with structured cabling or low-voltage systems
- Familiarity with IP phones, AV systems, or network equipment
- Experience with Active Directory, VMware, or enterprise environments
Benefits
- Equal Opportunity Employer
- Affirmative steps to ensure all employment practices are free of discrimination
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