Role OverviewAs a Field Technician, you will install and troubleshoot equipment and services for customers. You will also educate customers on smart home technology and drive sales of products and related services. This role is ideal for individuals with mechanical aptitude and good communication and customer service skills. You will work independently and have a variety of tasks without constant oversight.
What You Will Do
Install tech products from DISH, Starlink, Boost Mobile, OnTech, Polk Audio, Google, and Ring. Troubleshoot and solve equipment and service issues. Educate customers on smart home technology and drive sales of products and related services through solution-based recommendations.
Why It Might Be a Fit
You will have the opportunity to grow into leadership roles like Field Service Manager, Corporate Training Instructor, Trade Development Specialist, and other leadership roles. You will also have access to ongoing technical training and career development, promotion opportunities, and employee assistance programs.
Requirements
- Ability to lift up to 80lbs, and carry extension ladders
- Stand for long periods of time
- Must be at or below 330 lb weight limit
- Work in confined spaces
- Strong customer service and communication skills
- Valid driver’s license and clear driving record
- Pass background check and drug screen
- Flexible availability, including weekends and holidays
Benefits
- Medical, Dental, Vision Insurance
- Company-Paid Life Insurance
- Short and Long-Term Disability
- 401(k) Plan
- Employee Stock Ownership Plan (ESOP)
- Paid Vacation
- Ongoing Technical Training and Career Development
- Promotion Opportunities
- Employee Assistance Program (financial/legal/family services)
- Tuition Reimbursement
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