Role OverviewField Technician will install customer service drops or outlets, troubleshoot and repair reception performance issues, and resolve problems from customer equipment to the output of the first distribution amplifier. The role requires a good driving record, flexibility to work overtime and on-call, and problem-solving skills. The position involves working in small and confined areas, lifting up to 100 lbs, and working in all weather conditions.
What You Will Do
Connect customers to what they love by installing customer service drops or outlets, troubleshoot and repair reception performance issues, and resolve problems from customer equipment to the output of the first distribution amplifier.
Why It Might Be a Fit
This role offers an extensive training program, access to mentors, and a company truck and tools. The position provides a competitive benefits package, including 20 days of PTO, medical benefits, 401K match, and tuition reimbursement.
Requirements
- Good driving record and valid driver's license
- Flexibility to work overtime and on-call
- Problem-solving skills
- High school diploma or GED
- At least 3 months of customer service or related experience
Benefits
- Medical, dental, and vision plans
- Life insurance
- Paid time off (vacation, holiday, and personal/sick days)
- 401(k) with 100% company match
- Group Legal plan with Identity Theft Protection
- Tuition reimbursement
- Free cable and internet services
- Annual community support
- Associate recognition & awards programs
- Advancement opportunities
- Collaborative work environment
- $50 per diem for travel
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